The following services exist to support learners during their time with the College.
Campus Services
The staff in Campus Services provide a clear point of contact for learners, and help them by giving impartial help, advice and guidance. You will find the Campus Services office near the reception area of each campus. In particular staff in the Campus services office can help with queries regarding enrolment on courses, fees, college transport, grants and other financial help.
Welfare Advice
This service provides help and advice with personal and practical problems needing immediate action, such as State benefits, financial matters, personal problems, health problems and legal issues. Most campuses have a welfare officer who can usually be contacted in the learner common room or at campus services.
Career Advice
The college use the services of Careers Wales who work closely with college staff to help learners find out more about the world of work and to choose a career which matches their skills and ability.
The Students’ Parliament plays an active part in improving the college and is affiliated to the National Union of Students. All learners are entitled to free membership. The parliament organises social events as part of its wide range of activities. Each campus has a student parliament where learners discuss ways of improving the College.
Learner Support Policies
The college is proud of the support provided to learners. In addition to Equal Opportunities, including a Disability Statement, a number of policies are in place and these describe how the college supports and manages learners. For further information click here.
Money Guide
There are a number of ways you can be helped with the costs of studying. For information click here
HE Induction Guide
As well as preparing yourself for the new challenges ahead, you're probably thinking about what university life will be like when you arrive. So in between rushing around buying learner essentials and enjoying your last days of freedom, take some time to read through this induction guide. It includes loads of useful stuff that will help you enjoy your first few weeks at university, whether you want to find out how to access your learner email account or how you can improve your ICT skills.
Catering Services
The larger College sites have catering facilities for staff and learners providing reasonably priced high quality refreshments to get you through the day.
